Privacy Policy
Effective Date: 11 September 2026
Belthar Intelligence (“Belthar Intelligence”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit https://beltharintelligence.com, communicate with us, use our services, or authorize our applications and systems to connect with third-party platforms such as Google.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Belthar Intelligence is a Malaysia-based digital marketing and growth services provider.
Our services may include:
- Google Ads management
- Facebook and Instagram advertising
- Website and landing page development
- Search engine optimisation
- Content marketing
- Marketing analytics and reporting
- Lead tracking
- CRM and marketing automation
- Sales and lead follow-up systems
- AI-assisted marketing tools and workflows
Our website is:
2. Information We Collect
Depending on how you interact with us, we may collect the following types of information.
Information You Provide Directly
This may include:
- Name
- Email address
- Telephone or WhatsApp number
- Company or business name
- Job title
- Business information
- Marketing information
- Advertising objectives
- Messages and enquiries
- Appointment or consultation information
- Information submitted through website forms
- Information supplied during client onboarding
- Billing, invoice and payment-related information
We only request information that is reasonably necessary to provide our services or respond to your enquiry.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time and date of visits
- Referring website or source
- Website interactions
- Advertising and analytics identifiers
This information may be collected using cookies, analytics services, tracking pixels and similar technologies.
3. Google User Data and Google API Services
Some Belthar Intelligence services and applications may connect to Google services using Google APIs and OAuth 2.0.
When you choose to connect your Google account or Google Ads account, Google will show you the permissions requested before access is granted.
Depending on the services you authorize, we may access information such as:
- Google Ads customer or account identifiers
- Google Ads account information
- Campaign information
- Ad groups
- Advertisements and advertising assets
- Keywords and search-related advertising data
- Campaign budgets and bidding information
- Conversion data
- Campaign performance metrics
- Impressions
- Clicks
- Costs
- Leads or conversion-related advertising metrics
- Other Google Ads configuration and reporting data required to provide the service
- OAuth authorization tokens required to maintain an authorised connection
We do not request or receive your Google account password through Google OAuth.
How We Use Google User Data
Google user data is used only where necessary to provide or improve the services that you have requested or authorised.
For example, we may use authorised Google Ads information to:
- Create or manage advertising campaigns
- Review advertising performance
- Optimise campaigns
- Adjust campaign settings
- Analyse keywords and search performance
- Track advertising conversions
- Generate client reports
- Diagnose campaign problems
- Automate authorised Google Ads management tasks
We will not use Google user data for purposes unrelated to the functionality that you have requested.
Google API Limited Use Disclosure
Belthar Intelligence’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Google user data will not be sold to data brokers or information resellers.
We do not use Google user data to:
- Build advertising profiles unrelated to the service requested by the user
- Determine creditworthiness
- Provide lending services
- Sell personal data
- Train general-purpose or non-personalised artificial intelligence or machine-learning models
Access to Google user data is limited to authorised purposes and functionality.
4. How We Use Personal Information
We may process personal information for purposes including:
- Providing our services
- Responding to enquiries
- Communicating with clients and prospects
- Managing advertising campaigns
- Providing marketing consultation
- Building websites and landing pages
- Tracking leads and conversions
- Producing analytics and reports
- Managing client accounts
- Scheduling appointments or consultations
- Processing invoices and payments
- Improving our website and services
- Diagnosing technical issues
- Preventing fraud or abuse
- Maintaining the security of our systems
- Complying with legal and regulatory requirements
- Maintaining business and accounting records
Where required by applicable law, we will obtain consent before using personal information for purposes that require consent.
5. Marketing Communications
Where permitted by law or where you have provided consent, we may contact you regarding our services, offers or relevant business information.
You may request to stop receiving marketing communications from us at any time.
Operational communications relating to an active service, account, transaction or client relationship may still be sent where necessary.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, understand visitor behaviour, measure advertising performance and improve our services.
These technologies may include services such as:
- Google Tag Manager
- Google Analytics
- Google Ads conversion tracking
- Meta/Facebook advertising and conversion technologies
- Other analytics, advertising or website-performance tools
These services may collect information including browser information, device information, IP address, website interactions and advertising identifiers.
Third-party providers may process this information according to their respective privacy policies.
You may control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
7. How We Share Information
We do not sell personal information.
We may disclose information where reasonably necessary to:
- Technology and cloud-service providers
- Website hosting providers
- Analytics providers
- Advertising platforms
- CRM providers
- Automation platforms
- Communication providers
- Payment or accounting providers
- Contractors or service providers working on our behalf
- Professional advisers
- Government authorities or law-enforcement agencies where required by law
Service providers are expected to process information only for legitimate purposes related to the services they provide.
Google User Data
Google user data is only shared or transferred where necessary to provide or improve the functionality requested by the user, for security purposes, to comply with applicable law, or where otherwise permitted under Google’s applicable policies.
We do not sell Google user data.
8. Third-Party Services
Our website and services may interact with third-party services including Google, Meta, WhatsApp, website hosting providers, scheduling services, CRM platforms and automation services.
These third parties operate under their own privacy policies and terms.
Belthar Intelligence is not responsible for the independent privacy practices of third-party services.
9. International Data Transfers
Some technology providers that we use may operate servers or process information outside Malaysia.
Where personal information is transferred internationally, we take reasonable steps to ensure that such transfers are made in accordance with applicable Malaysian data-protection requirements and that appropriate protections are in place.
10. Data Security
We take reasonable administrative, technical and organisational measures to protect information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Modification
- Destruction
These measures may include access controls, secure authentication, HTTPS connections, OAuth authorization and security measures provided by our hosting and cloud-service providers.
Access to client and Google-connected data is restricted to individuals or systems that require access to provide the authorised service.
However, no electronic system or internet transmission can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide the requested services
- Maintain an active client relationship
- Fulfil the purposes described in this Privacy Policy
- Maintain necessary business records
- Resolve disputes
- Prevent fraud or abuse
- Meet legal, accounting or regulatory obligations
Different categories of information may have different retention periods.
Information that is no longer required will be deleted, anonymised or securely disposed of where reasonably practicable.
Google API Data and OAuth Tokens
Google API data and OAuth authorization tokens are retained only for as long as necessary to provide the authorised service.
If a user disconnects their Google account, revokes authorization or requests deletion, we will take reasonable steps to remove stored authorization tokens and Google user data that is no longer required.
We aim to process verified data-deletion requests within a reasonable period, normally within 30 days, unless information must be retained for security, fraud-prevention or legal obligations.
12. Revoking Google Access
You may revoke Belthar Intelligence’s access to your Google account at any time through your Google Account’s third-party connections or permissions settings.
Revoking access will prevent our application from making future requests to Google APIs using that authorization.
You may also contact us and request that we disconnect your Google account from our systems.
13. Data Deletion Requests
You may request deletion of personal information that we hold about you, subject to any information that we are legally or legitimately required to retain.
You may request deletion by contacting Belthar Intelligence through the contact methods provided on our website:
Please clearly state that you are requesting deletion of your personal data or connected Google data.
We may need to verify your identity or authority over the relevant account before processing a deletion request.
14. Your Rights
Subject to applicable Malaysian law, you may have the right to:
- Ask whether we hold personal information about you
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent where processing is based on consent
- Request deletion of information where applicable
- Object to or opt out of certain direct-marketing activities
- Ask questions regarding how your information is processed
Some requests may be subject to legal exceptions or retention requirements.
15. Children
Our services are designed primarily for businesses, business owners and decision-makers.
Our services are not directed toward children, and we do not knowingly seek to collect personal information from children through our business services.
If we become aware that personal information relating to a child has been collected without appropriate authorisation, we will take reasonable steps to address the situation.
16. Links and Embedded Content
Our website may contain links or embedded content from third-party websites and services.
Interacting with such services may allow the relevant third party to collect information according to its own privacy policy.
We recommend reviewing the privacy practices of any third-party service you use.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to our technology
- Changes to the way we process information
- Changes to third-party platform requirements
- Changes to applicable laws or regulations
The updated Privacy Policy will be published on this page with a revised effective date.
If there is a material change to how we use Google user data, we will update our disclosures and obtain any consent required under applicable Google policies or law before using the data for the new purpose.
18. Malaysian Personal Data Protection
Where applicable, Belthar Intelligence processes personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (Act 709) and applicable regulations, standards and amendments.
We seek to follow applicable principles relating to:
- Notice and choice
- Disclosure
- Security
- Retention
- Data integrity
- Access
19. Contact Us
For questions regarding this Privacy Policy, your personal information, deletion requests, Google account connections or privacy-related matters, please contact:
Belthar Intelligence
Website: https://beltharintelligence.com
You may contact us using the contact or WhatsApp options published on our website.
For privacy or data-deletion requests, please clearly state the nature of your request so that we can identify and process it appropriately.